Boston’s Buses Soon to Remove ‘Boston Strong’ MessagesPosted: 1 May 2013
At yesterday’s MBTA Rider Oversight Committee meeting, it was revealed by bus operations representative Dave Carney that the T would soon be spreading the word to all drivers to remove the message ‘Boston Strong’ from the cycled messages on bus LED signs.
While not explicitly mandated by federal ADA law, the signs are intended for passenger information. The patriotic message takes up a full 1/3 or 1/2 of the display’s time since each portion of the message is shown for the exact same amount of time. This can mean that the buses’ route information may not actually be displayed long enough to determine which route the bus is serving before passing the stop, depending on how fast the bus is approaching.
Speaking frankly, Carney noted that it will be an arduous process to take the message off buses since it needs to be removed bus by bus and some drivers may refuse to remove the message despite orders from their supervisors. If it persists, the agency may have to address individual drivers about making the change. Apparently each bus’ head sign is individually programmed, a potential opportunity for operations improvement with the MBTA.